Delete your Social Ride account

You can delete it from the app or ask us by email, even if you no longer have the app installed.

1. 1

   From the app

   Go to Profile, Privacy and security, Delete account, and confirm. The account is deleted right then and the app signs you out.

2. 2

   Without the app

   Write to us from the email you signed up with. Put “Delete my account” in the subject and your username in the message. We delete it within 1 month, the deadline set by the GDPR, and let you know when it is done.

   Ask for deletionsupport@socialride.net
3. 3

   What gets deleted

   Your profile, your routes, your stories, your likes and comments, your notifications, your chats and the rest of your account’s personal data. It cannot be undone.

   In chats, the other people keep their copy of the conversation.

4. 4

   What stays and for how long

   App crash reports are kept for 90 days and then deleted. Purchases are kept by Apple or Google under their own rules.

   Deleting the account does not cancel Premium. The subscription is cancelled in the App Store or Google Play.